What is a management system?

To ensure that your business delivers on its promise to all stakeholders – clients, employees, the community, its service providers, suppliers and subcontractors and its shareholders – a company should have in place a Business Management System (“BMS”).

The BMS should be accessible to all employees via it’s computer network or via the Internet and should be available for inspection and review by clients wishing to conduct due diligence. A BMS should provide a framework for the continual review and improvement of a business’ processes with continuous improvement of the business being a key objective.

The starting point for a BMS should be a company’s mission statement which should form the foundation of its quality policy. Policies should be developed in relation to all key areas of a company’s operation setting out it’s objectives and aspirations and how they are to be achieved. These should be supported by formalised and documented processes, toolkits and pro-forma documentation to ensure that quality, in its widest sense, is delivered.

A business should acknowledge that appropriate policies and processes in relation to quality, OH&S, the environment, industrial relations and training are of fundamental importance in and essential to the ongoing success of a business.

A Management system is what an organisation does to manage its processes, or activities, so that its products or services meet the objectives it has set itself, such as:

  • improve the efficiency of your organisation
  • simply standardise work processes
  • satisfying the customer’s quality requirements,
  • complying with regulations, or
  • maintaining a safe working environment,
  • meeting environmental objectives.

Why does a company want a management system?

In some organisations there may be no documented system or set way of doing things. Often there is a known way of doing things but it is not always written down, sometimes there may be written procedures, instructions, forms or records but they are not always formalised, communicated and utilised effectively.

A management system is about ensuring ensure that everyone is not just doing their own thing, and that the organization goes about its business in an orderly and structured way.

A management system systemises the processes to ensure everyone is clear on what needs to be done, how it is to be done and who is responsible for doing it.

ISO or AS management system

An ISO or AS management system is created to comply with management system standards set out by the
International Standards Organisation (ISO) and or Australian Standards (AS).
The four main standards that a system would be created to include
1. AS/NZS ISO 9001:2015 – Quality management systems
2. AS/NZS ISO 14001:2015 – Environmental management systems
3. AS/NZS 45001:2018 – Occupational health and safety management systems
4. AS/NZS ISO 31000:2018 – Risk management systems

A system could be created to comply with one or all four of these standards, or to certain elements of the

Our Backbone Business Management System (“BackboneBMS”)

If you need to improve the efficiency of your organisation, achieve regulatory compliance, ready your business for sale, or simply standardise work process. Our BackboneBMS simple business management system, which incorporates amongst other things:-

  • Company Policies
  • Corporate Services
  • Business Development
  • Accounts/Finance
  • Commercial/Purchasing
  • Communications
  • Industrial Relations
  • Human Resources
  • Health And Safety, Environmental Management & Quality Management (HSEQ)
  • Information Technology
  • Risk Management

may be the answer for your business.

Our BackboneBMS can assist you to achieve all of these goals and assist in taking the next step in your business’ development.